Well, I am so angry about the service there. Our food and drinks were fine, but, the service was a disaster. I am really mad that our server is nothing more than a liar. I was with my mother and trying to have dinner, but our server, a female, with blonde pixie hair cut, and glasses, who was served us once before. She is very weird and I did not like her. But, what happened was that my mother, who wanted to do a good deed to a family, with both parents who are in the military, to pay their bill. The server for the family swore to secrecy that she won't tell them it was my mother who paid for it. However, our server became so nosy of what is going on and told the family. On top of that, our server said that other server did. Well, when she came to us, the other server said that she kept her promise to my mother and she knew that our server lied to us. I got mad as well as the other server. So, our server said that our bill was paid by the other family. It was just bad. I should said that I want to see proof, but, I was just mad. I wanted to report our server to her manger, but, he was so busy taking care of customers, because I believe the shift has got to be low.
I have already contacted Chili's online. Hopefully I will have answers within days. If I want to go back again, I would, but, if that server who served to us don't be our server again!
(Update 10/5) I got an e-mail from the guest relations and they said that they are so sorry of what happened. They are forwarding my comment to their Area Director and the management staff for their review for training purposes. I hope they can take care of the situation.
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